Index of operational efficiency
Monitoring our inputs and outputs as performance indicators is a necessary part of measuring operational efficiency. These KPIs typically have to do with “business agility,” “technical focus,” “ease of deployment,” and “performance in governance”.
Technical emphasis
- Increase the amount of automation
- Improve the support for APIs
- Pay attention to architecture
- Cloud migration
- Scaling and scalability of applications
Business nimbleness
- Acceleration of time to market
- Trial and error
- Quick prototyping
- Adaptable collaboration
Deployment simplicity
- Lightweight hybrid cloud
- Deployment of late binding
- Typical application activities and design
Performance governance
- Supervision as opposed to administration
- Adoption of new technology
- Culture is not an input but an output
In order to reach a level of almost perfection, we are engaged in a continual improvement process.